Job Description: Property Management Senior Living Manager
Position Overview:
The Property Management Senior Living Manager is responsible for overseeing all aspects of property management within senior living communities. This role requires exceptional leadership skills, strong knowledge of real estate and property management principles, and a deep understanding of the unique needs and regulations pertaining to senior living facilities.
Key Responsibilities:
1. Develop and implement strategic plans to ensure the efficient and effective operation of senior living communities.
2. Oversee the leasing, marketing, and occupancy processes to maintain high occupancy rates and ensure resident satisfaction.
3. Manage all financial aspects, including budgeting, forecasting, and financial reporting, to achieve financial goals and maximize profitability.
4. Supervise property staff, providing guidance, training, and performance evaluations to optimize team performance.
5. Ensure compliance with all federal, state, and local regulations related to senior living facilities, including fair housing laws, health and safety regulations, and licensing requirements.
6. Establish and maintain positive relationships with residents, their families, and service providers to foster a supportive and engaging community environment.
7. Coordinate and oversee property maintenance and repairs, ensuring that all work is completed in a timely and cost-effective manner.
8. Collaborate with legal counsel and insurance providers to manage risk and liability associated with property management operations.
9. Stay updated on industry trends, best practices, and changes in regulations impacting senior living communities, and provide recommendations for continuous improvement.
10. Handle resident concerns, disputes, and emergency situations with professionalism and sensitivity, ensuring prompt resolution.
Required Skills and Qualifications:
1. Bachelor's degree in business administration, real estate, or a related field.
2. Proven experience (5+ years) in property management, preferably in senior living communities or related industries.
3. Comprehensive knowledge of real estate laws, leasing practices, and property management principles.
4. Strong leadership and interpersonal skills to effectively manage a team and build positive relationships with residents, staff, and external stakeholders.
5. Excellent organizational and multitasking abilities, with exceptional attention to detail.
6. Proficient in using property management software and other relevant technology tools.
7. Demonstrated financial acumen and ability to analyze financial statements and reports.
8. Strong problem-solving and decision-making skills, with the ability to resolve complex issues in a timely and effective manner.
9. Excellent verbal and written communication skills, including the ability to communicate effectively with diverse audiences.
10. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Note: This job description outlines the primary responsibilities, skills, and qualifications required for the Property Management Senior Living Manager role. However, it is not an exhaustive list and may be subject to change to meet the evolving needs of the organization.